Learn ONGOING
This guide provides detailed instructions from Acceptance terms to Closing.
eCon-Network
Last Update há 14 dias
Once the negotiation process is complete, the Ongoing process begins.
All requests are in Workroom. As you may already know, the tabs are arranged from top to bottom in the actual order of progression.
Now, I have 1 unread request. We can get it with this red N circle mark. Let's see this first ~
It seem to you that a request is kind of important or monitor separately, please click "Add to favorite list" button. You can see in the first tap in left side of Workroom.
Going back to ONGOING, after acceptance terms by both, the next step is Uploading Pick up release order. Supplier must upload order in time.
Let me explain about a mandatory input. Supplier has to input Order Number and choose CY INFO. If there is no Order number, you can fill like "NIL" too, just as you want.
And, to user arrive well at CY, please choose and check CY details. Almost all CY details is in eCN already, but if you cannot find, you can ADD anytime. BTW, if you choose a CY Name,CY TEL/ CY Address will be input automatically.
By default, the container volume is set to 1 unit, and the remaining quantity of the total requested booking number is displayed next to it. If you click "ADD ROW," a full quantity release order for one item can be created. Otherwise, if you need to split the release into more than one, you can adjust the quantity here before uploading.
lastly, please click "Subit". It's done. Excepting the above required field, you can write additional notice in Remark part or change release validity too. Please review and make your own format.
After Submit, you can find PDF format as Order Number. If you need to change some details, please click "Modify" button and submit again.
Supplier and User all can update G/O details. When you checked picked container number and the date,please update in here.
If you clicked "View", the screen will be moved to here "Update G/O" page. Supplier and User can upload picked details. There are 2 ways. You can copy and paste lot of details at once. Let me try update 4 units details.
Or, you can input one by one
Initiate a new Order for Drop off/Delivery . Suppliers has to make it in time to Users return containers well.
Actually almost all same with previous Pick up order things, need to fill out required fields; Order Number and CY INFO. BTW, in case of early upload, please give extra attention to validity.
Similar to the previous step, please choose CY details.
Click "Submit", will be done for uploading .
17. Update Drop off /Return details
As with the previous G/O details, Supplier and User can update returned container details too. To avoid overcharged PDM problem during invoicing period, please update in time.
Then click submit.
Supplier has to inspect container condition once return. If the repair cost of User damage item exceeds the DPP, Supplier needs to inform the user promptly. Supplier can raise this issue at this last part.
Please input User damage cost and send it by clicking "Confirm" button. And, if Supplier attach EOR & Photo, User could review and agree as soon as possible.
Finally, if everything is complete, please click the "Closing" button. In fact, even if you don't click it, the process might automatically close afterward. If you click by yourself, you'll show one more pop up.
23. Star Rate
You can skip it. But, if you give us 5 seconds, we will quickly improve and support you more!
The Ongoing process can only begin after both parties mutually accept the terms and conditions after negotiation process.
eCN generates a monthly settlement invoice, and you can view your account balances directly in the Wallet Tap.