What is CEU?

• CEU is a standardized measurement unit on the eCon-Network platform. It represents the cost-equivalent unit for containers, specifically enabling the comparison of different container types based on their relative value to a standard 20' Dry Van (ISO Code - 22G1).
• CEU also functions as a usage limit for containers, similar to a credit limit on a card. Users are allocated a certain number of CEUs, which they can use to book or access containers. As containers are utilized, CEUs are deducted accordingly, helping to manage and monitor container usage efficiently.

CEU is essential for container leasing activities on eCon-Network.

• Transparency & Consistency: Ensures uniformity across all leasing transactions.



• Standardized Pricing: Enables easy and consistent cost comparisons across the platform.
• Pre-Approved Credit: Acts as a built-in credit line, reducing or eliminating the need for upfront deposits.
• Automated Credit System: Integrated with eCon-Network for quicker approvals and seamless leasing.

• Your eCon-Network credit rating is the primary determinant of your CEU allocation.

• A record of timely and complete payments positively impacts your CEU level.

Business Stability & Credibility

• Verified businesses with strong financial standing and consistent operations receive higher CEU ratings.

Outstanding Invoices or Delays

• Unsettled balances or late payments reduce your CEU, limiting your leasing capacity.

See also: What is CAF?

1. User Registration & CAF Submission
   The user registers on eCon-Network and completes the Credit Application Form (CAF).




2. Document Review
   Submitted documents are reviewed to assess financial reliability and business history.

3. CEU Calculation
   The system evaluates the CAF score along with past transactions and payment data to calculate the CEU.

4. CEU Allocation
   A final CEU value is assigned and made visible in the user’s Dashboard.

1. Log in to your eCon-Network account.
2. 
   Navigate to the Dashboard from the top navigation bar.

3. Locate the CEU section, where you'll find:

• Total CEU Assigned – The total CEU allocated to your account.
• Available CEU – The CEU currently available for new leases.

Monitoring your CEU balance is essential to prevent leasing disruptions, avoid delays, and ensure optimal use of your available credit.

• Update your Credit Application Form (CAF) with any missing company information or improved financial data. A stronger CAF score can result in a higher CEU allocation.

• Always settle invoices on time. Late or overdue payments negatively impact your CEU score and may limit your leasing capacity.

• Consistent leasing activity with a strong payment record boosts your credibility and demonstrates financial reliability, key factors in increasing CEU.

• Provide documents such as recent financial statements, proof of business stability, or payment guarantees from a parent company to support your request.

• If you believe your financial standing has improved, you can apply for a credit reassessment. Contact support to initiate a CEU review.

CEU Adjustment Timeline
The CEU reassessment process typically takes 2–3 business days after a valid CAF review request. Submitting incomplete or inaccurate information may cause delays or lead to rejection.

If Your CEU Allocation Is Unchanged or Denied
If your request doesn't result in an increased CEU allocation, you can:

• Submit additional or updated financial documents.

• Continue building a consistent and reliable transaction history.

• Reapply in the future once your financial position has improved.

• Pending Transactions
  CEU updates are periodic. Recently completed leases or payments may not be reflected immediately.

• System Errors
  Rare system glitches may cause temporary discrepancies.

• Unpaid Invoices
  Outstanding payments can reduce your CEU allocation until settled.

• CAF Score Changes
  A recent change in your Credit Application Form (CAF) score may affect your CEU balance.

• Take screenshots of your CEU balance (before and after).

• List recent transactions that may be related.

• Include any invoices or payment proofs relevant to the issue.

• Email: [email protected]

• Or contact your Matching Manager directly.

• The Support Team typically responds within 1–2 business days.

Incomplete or inaccurate documentation may delay your request or result in rejection. Always ensure your records are clear and up to date.